Cin7 Orderhive

Cin7 Orderhive, a cloud-based inventory and order management software, was designed to streamline and automate the inventory, order processing, and shipping operations of e-commerce businesses. Serving the needs of small to medium-sized enterprises (SMEs), Orderhive offered an all-in-one solution for managing multi-channel retail operations. With its seamless integration capabilities, Orderhive became a preferred choice for many businesses.

From Inception to Discontinuation

Orderhive was founded in 2014 by Jayneel Patel, an entrepreneur with extensive experience in software development, particularly in mobile app development and SaaS-based multichannel order and inventory management systems. The company was based in Gujarat, India, and operated under the parent company OpenXcell Technologies.

Orderhive was originally developed to address the complex needs of SMEs by providing a comprehensive platform that integrated with various e-commerce platforms and marketplaces. The software featured real-time inventory updates, order synchronization, and detailed analytics, making it a powerful tool for managing multi-channel retail operations efficiently.

In February 2021, Orderhive was acquired by Cin7, a global inventory and order management solution provider, and rebranded as Cin7 Orderhive. This acquisition was intended to expand Cin7's product offerings and provide a more comprehensive solution for businesses looking to manage their inventory and orders across multiple sales channels.

However, within two years, Cin7 decided to shut down Cin7 Orderhive, ceasing all operations.

Are They Still Operational?

Cin7 Orderhive is no longer operational. The service was officially discontinued on March 31, 2024, following an announcement made on April 18, 2023. The decision to shut down Cin7 Orderhive was part of a strategic move by Cin7 to consolidate its product offerings and focus on its core products. Former users of Orderhive now face the challenge of transitioning to alternative solutions.

What Are Alternatives to Cin7 Orderhive?

With Cin7 Orderhive discontinued, businesses are looking for reliable alternatives to maintain their operations. Notable options include:

Ordoro: A top-notch e-commerce logistics platform offering comprehensive inventory management, order processing, and shipping solutions. Known for its user-friendly interface, scalability, and excellent customer support, Ordoro integrates seamlessly with major e-commerce platforms and shipping carriers.

TradeGecko (QuickBooks Commerce): Rebranded after Intuit's acquisition, it offers advanced inventory and order management features. Although TradeGecko was discontinued in 2024, its capabilities are integrated into QuickBooks online.

Stitch Labs: Acquired by Square and shut down in 2023, former users of Stitch Labs seeking similar features might explore Square’s inventory management solutions.

Key Features of Cin7 Orderhive

Cin7 Orderhive offered a range of features around inventory management and order management. These included:

Multi-Channel Inventory Management: Real-time synchronization across e-commerce platforms, marketplaces, and physical stores, reducing overselling risks.

Order Processing Automation: Automated workflows for order import, status updates, and shipping notifications to save time and reduce errors.

Shipping and Fulfillment: Integration with various carriers for label generation, shipment tracking, and returns management, supporting multi-warehouse operations.

Detailed Reporting and Analytics: Comprehensive reports on inventory levels, sales, and order processing for data-driven decisions.

Barcode Scanning: Accurate inventory tracking through streamlined stock counting and order picking processes.

Reviews and Integrations

Orderhive was praised for its ease of use, extensive features, and responsive support, though some found the setup complex. It integrated with Shopify, Magento, WooCommerce, BigCommerce, Amazon, eBay, Etsy, Flipkart, FedEx, UPS, DHL, USPS, AfterShip, and QuickBooks, centralizing operations on one platform.

Conclusion

Orderhive, rebranded as Cin7 Orderhive after its acquisition by Cin7 in February 2021, was a comprehensive cloud-based inventory and order management solution.

Despite its popularity, Cin7 discontinued Orderhive on March 31, 2024, to focus on its core product. Former users of Orderhive now seek alternatives like Ordoro, QuickBooks Commerce, and Square's inventory solutions.

Transitioning to a new platform involves evaluating their specific needs and finding a solution that offers seamless integrations, ease of use, scalability, and responsive customer support. As the e-commerce landscape continues to evolve, choosing the right inventory management and order management solution is crucial for maintaining